Available Resources and Support for DC Children and Families in Response to COVID-19
The following is a list of government agencies and organizations currently providing resources for DC residents in need of support. We will continue to update this webpage as more resources become available. If you have suggestions for resources to add, contact Ciarra Crowe at firstname.lastname@example.org.
- Please also check out these other comprehensive COVID-19 resources if you are looking for information not shared below: Database of Localized Resources During COVID 19 Outbreak, DC COVID Connect: COVID-19 Resources, PAVE Coronavirus (COVID-19) Updates and Resources, ECIN's COVID-19 Resource Guide and LawHelp.org/DC's COVID-19 Resources.
Click to jump to a category below:
- Important Hotlines and Mental Health Resources
- DC Government Agency Updates
- DC Courts
- School Meal Distribution Sites
- Other Food Access Organizations
- Grocery Stores Open For Seniors, People with Disabilities and/or Compromised Immune Systems
- Housing and Shelter Services
- Medical Services and Testing Sites
- Legal Services
- For Parents, Grandparents, Guardians, and Caregivers
- Resources for Deaf and Disabled Community
- Mutual Aid Networks
- Internet, Technology and Utility Resources for Low-Income DC Families
- Federal Government Resources
Important Hotlines and Mental Health Resources
Please use these hotlines if you need help:
If you are experiencing COVID19 symptoms, call the DC Government Hotline for Symptoms: 202-576-1117. You can also email email@example.com.
COVID19 Human Needs Referral Service Center hotline: 1-888-349-8323
This hotline is intended for DC residents who have tested positive for COVID19 or need to be quarantined due to possible COVID19 exposure. Callers will be asked for general information and a call-back number and can expect a call back within 24 hours by a referral assistant. This assistant will help them complete an online form to access delivery of free food and other essential items.
School Based Mental Health Services/Referrals: This document identifies individual(s) at each participating DC school to contact for school based mental health services and/or referrals. The Department of Behavioral Health has partnered with community-based organizations (CBOs) to provide mental health services to students at select DCPS and charter schools. Students can access mental health services from the CBO clinician located at their school and can be connected to additional services provided by the CBO.
COVID-19 Child and Adolescent Mental Health Resource Guide: https://bit.ly/COVID19_MHRG. This guide aims to provide a comprehensive listing of community behavioral health resources for youth that accept DC Medicaid and their operating status during COVID-19.
Access to a mental health clinician and suicide prevention lifeline: 1-888-793-4357
National Suicide Prevention Lifeline: 1-800-273-8255 or chat with a specialist
Families in need of shelter: call 311 or 202-399-7093
Child abuse and neglect hotline: 202-671-SAFE
D.C. Mutual Aid Network hotline: 202-630-0336
Substance Abuse and Mental Health Services Administration’s Disaster Distress Help Line: 1-800-985-5990
National Domestic Violence Hotline: 1-800-799-7233 and TTY 1-800-787-3224
- EveryMind: The Maryland-based organization has a list of resources for coping with COVID-19 anxiety in healthy ways, as well as a hotline to connect with specialists in the area: 301-738-2255
- DC SAFE: The 24/7 crisis-intervention agency for domestic violence in D.C. says in an email that “domestic violence rates tend to increase in the shadow of crisis as external pressures mount.” The agency provides support to victims and survivors, and is prepared for an uptick in abusive situations—its advocates are working remotely and are available 24/7. If you have an immediate need please call the City’s Victim Assistance line at 1-844-4HELPDC, 911 or 311
- For general guidance, the National Institute of Mental Health and other leading mental health experts are offering free advice online on staying calm during this crisis. Plus, here a few helpful reminders from the American Foundation for Suicide Prevention:
- Separate what is in your control from what is not.
- Do what helps you feel a sense of safety.
- Get outside in nature–even if you are avoiding crowds.
- Challenge yourself to stay in the present.
- Stay connected and reach out if you need more support.
- BestColleges wants to ensure that we equip students in Washington with the knowledge to move forward if they are currently experiencing a mental health challenge, including depression, anxiety and PTSD: https://www.bestcolleges.com/resources/top-5-mental-health-problems-facing-college-students/
- American Psychiatric Association created two infographics to help promote the well-being of students, families, and colleagues during the COVID-19 pandemic and beyond.
DC Government Agency Updates
For the latest information from DC Health and other DC government agencies, visit https://coronavirus.dc.gov/.
Important Office of the Tenant Advocate updates:
- The Office of the Tenant Advocate will suspend its regular walk-in hours (Monday-Thursday, 9am-4pm) for the duration of the COVID-19 State of Emergency.
- COVID-19 State of Emergency & Tenant Rights/Services (English): https://ota.dc.gov/sites/default/files/dc/sites/ota/publication/attachments/2020.04.17%20%28FINAL%29%20OTA%20COVID-19%20and%20Tenant%20Rights-Resources.pdf
- COVID-19 Estado de Emergencia: Derechos y Recursos de Los Inquilinos (Spanish): https://ota.dc.gov/sites/default/files/dc/sites/ota/publication/attachments/FINAL%20SPANISH%20%20OTA%202020.04.17%20COVID-19%20STATE%20OF%20EMERGENCY%20TENANT%20RIGHTS%20AND%20RESOURCES_.pdf
Important Child and Family Services Agency updates:
Child Protection Register: Electronic applications and instructions (in English and Spanish) to get the CPR check application for employment purposes and child welfare purposes can be found here: https://cfsa.dc.gov/service/child-protection-register-cpr and in the attached PDFs.
- CPR check request instructions for child welfare (PDF)
- CPR check request instructions for employment (PDF)
- CPR submission instructions (English) (PDF)
- CPR submission instructions (Spanish) (PDF)
- Checking the Status of a Request: The CPR main number 202-727-8885 is active during business hours and the general email firstname.lastname@example.org will be monitored and responded to within 24 hours or the next business day. To check on the status of an application, you can call or send an email to email@example.com and use the subject line “status check.”
Important Department of Human Services updates:
DC DHS has launched a free DC Access mobile app to apply for TANF, SNAP & Medicaid: https://dhs.dc.gov/dcaccess
The app is available on Google Play and the Apple App Store. It is only available for initial applications at this time.
Effective, Wednesday, May 13, District residents participating in SNAP may use their benefits to make online purchases of authorized food items using their Electronic Benefits Transfer (EBT) card on Amazon at amazon.com/snap-ebt.
- DHS is automatically extending benefits for SNAP, TANF, Medicaid, Alliance and other DHS benefits for people whose benefits would extend March 31 or April 30.
- DHS is closing Virginia Williams (Family Homeless Intake Center) as of 3/16. Families needing shelter must call 311 or 202-399-7093 for shelter intake.
- DHS has created a new homelessness service hotel location where homeless DC residents who have been identified as high risk for the coronavirus (over the age of 70, experiencing chronic conditions like lung disease, kidney disease, etc.) can be placed.
- DHS is rescinding notices of cessations issued to families in Family Rehousing and Stabilization Program (FRSP). DHS will extend the rental subsidy and case management services for these families until further notice. Case managers are reaching out to families by phone to inform them of this decision.
- TCP will email the families, the Office of Administrative Hearings and DHS a copy of each family’s rescind notice. The Department is not intending to issue new cessations at this time. In addition, for families who have appealed their exit decisions issued in the month of February or earlier, if OAH issues final orders to uphold decision during the public health emergency period, they will not be exited from the program. However, DHS and TCP could issue emergency terminations in response to an imminent threat to a family or other’s safety.
- Public Benefits Update:
Please note, all public benefits should be continued through the end of the public health emergency. There is no need to certify or recertify at this time. All paper notices have been suppressed. Please make sure you have up to date phone numbers with the ESA centers because they are moving to phone-based communication rather than paper notice based communication.
- Bump in SNAP benefits for March and April: The federal Families First Coronavirus Response Act has created a temporary (March and April) allotment to increase SNAP benefits to U.S. households that are not currently receiving the maximum benefit. The maximum amount a household can receive in SNAP is $1,200.
- Pandemic-EBT will give families with kids $133/month: Families with a child who would be receiving free or reduced-price lunch or school breakfast will now be receiving $133 per month per child. DHS is working with OSSE to identify eligible households. Eligible families should call DHS and make sure their address is correct on file with the agency.
If you need to complete a NEW application for public benefits, you can travel to the ESA and pick up a paper copy, or print a copy from this link: https://dhs.dc.gov/publication/combined-application-benefits. Please note you must drop off the completed signed application at their ESA center dropbox. To submit verification documentation, DHS has set up new email inboxes that you can send copies of documents to in order to avoid another trip to the ESA. The email addresses are for receiving information only - they will not answer any questions via email. Make sure to include your name, phone number, and DOB or any other combination of identifying information in the email so that they can match the documents to the right case.
Important DC Public Schools and Public Charter School updates:
- DCPS is closed March 16-April 27. Charters are determining their own schedule.
- Strong Start:
- Strong Start services currently suspended through 3/31/20.
- Strong Start playgroups currently cancelled.
- Eligibility evaluations and assessments will not be conducted.
- Family interviews, IFSP meetings, and 6-month and annual IFSP reviews continue if they can be done by phone.
- Referrals sent between 3/14 and 3/31 will be accepted. Family will be contacted and notified that a service coordinator will be assigned once the Strong Start office reopens on 4/1/20.
- Early Stages:
- All eligibility, IEP and ISP meetings will proceed as scheduled if they can be done by phone.
- Continue to accept referrals and complete developmental screening
- Working closely with Strong Start to ensure transition processes continue
- Evaluations will be rescheduled for a date after 4/1/20.
- Strong Start:
- DCPS that it will be distributing Microsoft tablets to all DCPS elementary, middle and high school students who need them.
- The devices will be distributed by the student’s school. High school students, who have already started picking up devices, are receiving priority. After high school distribution is completed, younger students who need devices will be able to pick them up at their schools. The distribution process is expected to run through at least the end of next week. Distribution will be staggered for the safety of students.
- DCPS’s lead on this initiative is Cyrus Verrani, Director, Information Technology, firstname.lastname@example.org .
Important Department of Health Care Finance updates:
As many families do not want or should not have in-person visits with health providers, and many providers are limiting services to emergencies; the DC government has allowed more virtual health delivery. Below are links that list all of the services currently permissible under the regulations.
- Department of Health Care Finance Response to COVID-19
- Telemedicine Provider Guidance: https://dhcf.dc.gov/sites/default/files/dc/sites/dhcf/publication/attachments/Telemedicine%20Guidance%203.19.2020%20%281%29.pdf
- Public Health Emergency Guidance on Medicaid-Reimbursable Telemedicine Services: https://dhcf.dc.gov/sites/default/files/dc/sites/dhcf/publication/attachments/Transmittal%2020-08%20Public%20Health%20Emergency%20Guidance%20on%20Medicaid-Reimbursable%20Telemedicine%20Services%20Allowance%20for%20Audio-Only%20Visits%20and%20HIPAA.pdf
- Medicaid-Reimbursable Telemedicine Services: Reimbursement for Healthcare Services Delivered to a Beneficiary in their Home via Telemedicine: https://dhcf.dc.gov/sites/default/files/dc/sites/dhcf/publication/attachments/DHCF-PRINT-UFL_UF_DHCF-PRT-06_1038_001.pdf
- Medicaid Beneficiary FAQ Highlights: Medicaid does cover COVID-19 testing, if ordered by your doctor and telemedicine visits are covered (if offered by your provider).
Important DC Women, Infants, & Children State Agency updates:
- Effective April 1, 2020, DC WIC has temporarily expanded its approved food list during the COVID-19 emergency in response to food shortages at grocery stores. Participants should use the expanded food list along with the food list in their WIC ID folder when shopping for food at the store. For more information, visit: https://www.dcwic.org/covid-19
- More information for new and current WIC participants can be found in the below FAQ document. Please download and share: https://www.dchunger.org/wp-content/uploads/2020/04/COVID-DC-WIC-FAQ-1-1.pdf
CURRENT DC COURTS OPERATING STATUS - June 10
DC COURT OF APPEALS
The DC Court of Appeals will begin holding oral arguments via videoconference on May 26. See the Court's May 21 order for the latest on filing procedures, deadline changes, and how to eFile (or file by email if you are not able to eFile). Questions should go to email@example.com. The public can observe the videoconference oral arguments on this page or on the DC Courts' YouTube channel (www.youtube.com/DCCourtsChannel).
- The July DC Bar Exam has been cancelled and is now scheduled to be held remotely on October 5 and 6, 2020 (for details, please see the June 10 order and continue to check the Committee on Admissions webpage for more details).
DC SUPERIOR COURT
The Superior Court is currently holding hearings in the following types of cases:
- CIVIL - The Civil Division will conduct remote hearings, including evidentiary hearings and bench trials, in any civil case where it is appropriate, including in some limited landlord and tenant matters not involving non-payment of rent, some foreclosure not involving owner occupied residential homes, and small claims proceedings not subject to a statutory stay.
- CRIMINAL- adult arraignment; bond reviews; mental health observations & competency hearings; mental health evidentiary hearings, detained preliminary hearings, detained status hearings (set out of C-10 after 3/17 at the request of counsel), and non-evidentiary hearings in other criminal cases;
- DOMESTIC VIOLENCE - requests for temporary and civil protection orders, and extreme risk protection orders, as well as domestic violence misdemeanor cases and non-evidentiary matters in release cases Consent civil protection order agreements submitted to the Court, or facilitated by an attorney negotiator, will be set for a remote consent hearing. NOTE that the Court's 6/18 order provides that existing CPOs expire either on the expiration date in the order or June 19, 2020, whichever is later, unless a Motion to Extend is filed.
- FAMILY COURT - adoption, divorce, custody, Family Treatment Court, neglect, mental health, mental habilitation and juvenile. The Marriage Bureau is operating remotely as well.
- PROBATE - The Probate Division will be hearing interventions (cases seeking appointment of a 21-day emergency healthcare guardian, 90-day healthcare guardian, and permanent guardian and/or conservator) and other probate matters, including estate cases which the assigned judge determines are appropriate to be heard remotely.
- TAX DIVISION - show cause and initial scheduling hearings, as well as pre-trial conferences, will be held remotely.
If you do not see your case type listed above, understand that all non-emergency matters scheduled through August 14 will be rescheduled and new dates set; emergency matters will be heard as scheduled by the court, as outlined below.
All divisions will be open in a remote status for filing of pleadings, motions and new cases. Electronic filing will continue. For detailed information on Clerks' Offices Remote Operations, click here. When allowed by law, upon request, members of the public may have real-time access to remote operations by contacting the Clerk of Court's Office at 879-1400.
Except in limited circumstances in civil cases specified in the May 4 order, all deadlines and time limits in statutes, court rules, and standing orders that would otherwise expire are postponed during the public health emergency, by this order of the Court and the May 14 and June 19 orders extending that further. **All evictions of tenants and foreclosed homeowners are stayed (postponed) during the public health emergency declared by the Mayor.
- The Clerk of Court's Office, and the various divisions' clerks offices are all operating remotely. For information on remote operations, and how to get certified copies, see the Notice of Clerks' Offices Operations, revised June 5.
- The Marriage Bureau is now remotely processing marriage license applications and requests for videoconference weddings. Click here to read the notice and details on how to apply.
NO ONE SHOULD ENTER THE COURTHOUSE WITH SYMPTOMS OF COVID-19.
Mayor’s Services Liaison Office
The Mayor’s Services Liaison Office (MSLO) is operating via telephone and email. Social workers, attorneys, and probation officers can refer families by completing a MSLO Referral Form along with a current court order indicating the family’s needs/barrier(s). Service referrals offered include the following: emergency food, emergency housing, mental health services, employment services, and disability services. Questions? Email firstname.lastname@example.org and or call at 202-276-9262.
- MSLO brochure: PDF
- MSLO Referral Form: PDF
- Resources for food and diapers for families:
- Address: 640 Anacostia Ave, NE, Washington, DC 20019
- Telephone number: 202-727-5604.
- Distribution days and times: Tuesdays and Thursdays, 10 am to 2 pm.
- Parents should bring proof of child’s DOB and can receive diapers once every 4 weeks. The family receives one (1) month supply of diapers. Food is being served at Thomas Elementary (next door at 650 Anacostia Ave., NE) during this time. All families will be supported with food and diapers.
- Martha’s Table
- Address: 2375 Elvans Road, SE, Washington, DC 20020.
- Families in need of diapers should bring proof of Child’s date of birth (DOB).
- Diapers are available Mondays and Fridays, 11 am -3 pm. Food is also available at this location.
DC Superior Court Update 6/8
DCSC Clerk of Court's Notice regarding Court Operations and Online Payment.
DC Court of Appeals Update 6/5/2020 - Pursuant to this court May 21, 2020, order, the court is no longer suspending or tolling filing deadlines. Unless the court has specifically ordered otherwise in a particular case, effective May 31, 2020, parties will have 30 days (until June 30, 2020) to submit any filings that were due on or before May 31, 2020. June filing due dates are not extended. Motions requesting extensions of time with respect to filing deadlines for motions, briefs, and other similar filings will be liberally granted consistent with the equities of the case.
DC Court of Appeals Update 5/22/2020 - Due to the overwhelming level of interest in the September 2020 DC Bar Examination, the court will not be able to seat applicants who do not meet the priority criteria listed in the court’s May 4 Order. The Court expects to open registration for additional priority applicants and will provide two days’ notice prior to opening the applications. Please check this website for updates.
Important DC Superior Court Advisory – (4/15/20, 6pm)
Important DC Superior Court Advisory - (3/27/20, 4pm)
The following two orders were issued:
- Order Suspending Weekend Jail Sentences until June 5
- Order Suspending Execution of Certain Misdemeanor Bench Warrants
School Meal Distribution Sites
DC School Meal Finder
- Meals are available for all students every weekday at both DCPS and public charter school locations throughout the city. Visit this link and select, Meal Locations for All DC Students, for more information. Meal service times may vary.
- Grocery distribution (while groceries last) now available at some DCPS meal distribution sites: https://coronavirus.dc.gov/sites/default/files/dc/sites/coronavirus/page_content/images/Meal%20Sites04102020.pdf
Maryland School Meal Finder
Map that finds the closest meal pickup location from any Maryland address:
Other Food Access Organizations
DC Food Project: https://dcfoodproject.org/emergency-food-access
The DC Food Project created a comprehensive page for emergency meal access as well as businesses and restaurants providing food for those in need: https://dcfoodproject.org/emergency-food-access?mc_cid=9a383c2cef&mc_eid=0cdb624254
DC Government Food Resources Map: https://dcgis.maps.arcgis.com/apps/webappviewer/index.html?id=5d2d7ad78bae466691bcbdbe3e14e51c.
The Food Resources Map displays a range of services for DC residents who need food resources, from free meal and groceries sites to the location of local grocery stores. The DC Government will update this map each evening.
Bread for the City: https://breadforthecity.org/covidsupport
- SE Center CLOSED.
- Extremely limited staff remain available at the NW Center to assist with emergency needs from 9 am to 12 Noon.
- WARD 6: 1525 7th Street NW, DC 20001
- Grocery pick-up for patients only (pre-packaged bags will be distributed).
- Representative Payee Program checks can be picked up at the front of the building.
- Casework management and behavioral health visits will be done via telephone.
Capital Area Food Bank: https://www.capitalareafoodbank.org/covid19response/
To account for site closures and social distancing needs related to COVID-19, we have modified and consolidated our services, offering food in different formats and locations. We will continue our operations until or unless we receive guidance from our local or national government that would preclude our ability to remain open.
- After School Meals: The food bank’s after school meals program will continue at all site locations that plan to remain open at this time. The hot meal normally eaten on site has been replaced with a cold “to-go” meal that children can pick up and eat at home.
- Senior Programs: The food bank will continue its monthly distribution of supplemental bagged/boxed shelf stable groceries through its Grocery Plus and My Groceries to Go locations (both part of the Commodity Supplemental Food Program) and Senior Brown Bag locations that are remaining open at this time.
- Pop-Up Pantries: The food bank’s primary emphasis continues to be on supplying food through its network of nonprofit partners. However, in some areas where we are without a partner to help meet current need, the food bank is holding pop-up pantries in select locations. These pop-ups are for people without the funds to buy adequate food, and who would ordinarily seek help from a food pantry. The times and locations for these distributions that are currently confirmed are in the drop down here: https://www.capitalareafoodbank.org/covid19response/#get-help
The Father McKenna Center: https://fathermckennacenter.org/program-modifications/
- The Food Pantry is open from 10:45 – 11:50 Monday through Friday. Food Pantry patrons can access the pantry twice each month (every 14 days)
- Community food distribution hub is open Monday through Thursday, 1:30 to 2:30 pm.
- Day Program is closed until further notice.
- WARD 6: 900 North Capitol St NW (ground level of St. Aloysius Church at Gonzaga College High School)
Food & Friends: https://foodandfriends.org/
Deliver meals – Delivery volunteers remain our highest need right now. We’re practicing no-contact deliveries and are staggering food pickups outside to minimize person-to-person interaction.
Kitchen volunteering – Starting next week we are reopening a limited number of volunteer spots to existing volunteers to help out in the kitchen. New social distancing rules will be in place and we appreciate everyone’s concerted effort to maintain a safe working environment.
Miriam’s Kitchen: https://miriamskitchen.org/covid-19-response/
- New hours: Breakfast 7-8am; dinner 4:30-5:30pm.
- Ward 2: 2401 Virginia Avenue NW, Washington, DC 20037
- To help protect the health and safety of guests, staff and volunteers, Miriam’s Kitchen has moved meals and case management outdoors to tents in the courtyard of Western Presbyterian Church (off of Virginia Avenue, NW)
Martha’s Table: https://marthastable.org/covid19/
- Educational centers CLOSED 3/17-4/3. All other programs uninterrupted.
- Remote learning for children through online platforms.
- We will continue to offer bagged groceries for neighbors at our two locations:
- WARD 8: The Commons (Monday-Friday 11:00 am-4:00 pm, 2375 Elvans Rd. SE Washington, DC 20020)
- Temporarily and effective Sunday, April 12, we will consolidate our back-end operations at The Commons in Southeast, D.C.
- WARD 1: The Maycroft (Monday-Friday 11:00 am-3:00 pm, 1474 Columbia Road Northwest, Washington DC 20009)
- WARD 8: The Commons (Monday-Friday 11:00 am-4:00 pm, 2375 Elvans Rd. SE Washington, DC 20020)
- We will continue to serve pre-packaged meals through McKenna’s Wagon seven days a week at the following locations and times.
- 5:15 p.m. – 5:45 p.m. (2nd and H Streets, NW)
- 6:15 p.m. – 6:45 p.m. (15th and K Streets, NW)
- We will continue to offer access to essential resources through Martha’s Outfitters (WARD 8: 2204 Martin Luther King Jr. Ave., SE)
- Outfitters hours: Monday-Friday 10 AM -4 PM
Sasha Bruce Youthwork: https://www.sashabruce.org/COVID19/
- Residential programs and Barracks Row Drop-in Center services as normal.
- WARD 6: 745 8th Street, SE 20003
So Others Might Eat: https://www.some.org/news-events/newsblog/some-response-covid-19
- Dining Room: People can pick up hot to-go breakfasts and bagged lunches from 8am to 10am.
- Food Pantry: By appointment only. Please email email@example.com or call 202-695-7816 to set up an appointment.
- WARD 5: 71 O St NW, Washington, DC 20001
Thrive DC: https://www.thrivedc.org/covid-19-update/
- As of Monday, March 23rd, Thrive DC will suspend all operations at our service center and to all outreach sites.
DC Department of Aging and Community Living: https://dcoa.dc.gov/
- Meals will be available for pick-up at each site between 10 am-2 pm for current participants.
- Homeless Services Day Programs & Meal Sites
- To mitigate the spread of coronavirus (COVID-19), many programs serving individuals experiencing homelessness across the District are modifying operations. This homeless services day programs and meal sites list shares the most up-to-date information on the operations of privately-funded day programs across the District.
Grocery Stores Open for Seniors, People with Disabilities and/or Compromised Immune Systems
This PDF lists special shopping hours in local grocery stores for seniors and those with disabilities or compromised immune systems: https://www.childrenslawcenter.org/sites/default/files/Grocery_Stores_Open_For_Seniors._People_with_Disabilities._People_with_Compromised_Immune_Systems.pdf
COVID19 Human Needs Referral Service Center hotline: 1-888-349-8323
Housing and Shelter Services
Central Union Mission: https://www.missiondc.org/get-involved/events/covid-19-news-and-updates/
- OPEN; services as normal.
Covenant House Washington: http://covenanthousedc.org/covenant-house-greater-washingtons-emergency-plans-covid-19/
- Revising intake process to include recommended questions from CDC.
- Setting aside quarantine space in the event a youth manifests COVID-19 symptoms.
D.C. Coalition for the Homeless: https://dccfh.org/about/
- OPEN; services as normal.
Washington Legal Clinic for the Homeless: https://www.legalclinic.org/ways-to-help-ways-to-get-help-during-covid-19/
- OPEN; with modified services.
- Community-based intakes have been suspended, moved to a phone intake model.
- Starting March 17, WLCH office will be closed. No in-person appointments or meetings.
Medical Services and Testing Sites
***Cross-check Coronavirus.dc.gov for more testing site updates and resources.***
Testing for Coronavirus
Children’s National is providing drive-up/walk up COVID-19 test collection only for pediatric patients who have a physician’s referral. If you think your child needs to be tested, please ask your child’s physician for a referral. You may share these instructions with your child's physician so they can make a referral.
Children’s National Hospital has a drive up/walk up specimen collection site for coronavirus (COVID-19) at Trinity University located at 125 Michigan Ave NE Washington, D.C. Specimen collection is available only for pediatric patients up to age 22 as referred by their primary care physician. The site will be open from 10 a.m until 2 p.m. on Wednesday 4/22 and Saturday 4/25 weather permitting. Only children with referrals will be tested.
Effective March 10, Children’s National began enforcing the following visitor guidelines for the main hospital or any other Children’s National location:
- Only two primary caregivers may visit or accompany a patient at any location. Everyone else, including siblings under the age of 18, may not visit.
- They are pre-screening some patients if they have an appointment.
- They are actively screening at their welcome desks and check-in areas at the main campus and all other locations.
To protect patients, any visitor who has a temperature, cough or flu-like symptoms will be asked to wear a mask during their visit.
Howard University Faculty Practice Plan
Howard University Faculty Practice Plan has opened a COVID-19 testing center to serve District neighborhoods that have been adversely impacted by the coronavirus pandemic. The testing center is located in Ward 7 at 4414 Benning Road NE, Suite 2400, Washington DC 20019.
Testing will take place by appointment on Tuesdays and Thursdays, from 10:00 am -2:00 pm for the next three months. A COVID-19 doctor’s order is not required to schedule an appointment. An order will be provided by a Howard University Faculty Practice Plan physician at the testing center. Testing is available for both insured and uninsured patients.
To make an appointment for COVID-19 testing at the Howard University Faculty Practice Plan testing center, please call 202-865-2119, press option 3. The appointment scheduling line is opened Monday through Friday, from 8:00 am -5:00pm.
Kaiser Permanente has established a walk-up/drive-thru COVID-19 testing site in Washington, DC near their Capitol Hill Medical Center, which is located at 700 2nd Street, NE. They also have five (5) additional drive-up clinics in the mid-Atlantic region.
Referral needed? Yes. All Kaiser Permanente testing sites are for their members and require a doctor’s order and appointment.
e-Visits with Medstar Health
The MedStar Health e-Visit is a faster, easier way to see a medical provider for basic express care needs. The service is a virtual/video visit with a medical provider offering consultation, diagnosis, treatment, and even prescriptions when appropriate. MedStar e-Visit is available 24/7 and is open to anyone in the MedStar service area which includes Washington, DC. This service can be accessed via the MedStar e-Visit app on a smartphone or tablet, or on a PC by going directly to MedStarhealth.org/eVisit. You do NOT need to be a MedStar Health patient to access an e-Visit provider. In other words, this platform is open to residents of the District of Columbia. Based on the outcomes of the e-Visit, patients may be referred for COVID-19 testing from an e-Visit provider to one of MedStar Health’s testing sites with a physician’s order.
MedStar Health also has two urgent care facilities in the District of Columbia: one on Capitol Hill and one in Adams Morgan. Both facilities are open seven (7) days a week from 8am-8pm and offer testing for COVID-19 if indicated with a doctor’s order. MedStar also has 12 additional urgent care centers in the Washington, DC/Baltimore areas.
Christ House: https://christhouse.org/about/
- OPEN; services as normal.
Mary’s Center: https://www.maryscenter.org/medical/coronavirus/
For your safety, please call us first at 844-796-2797 before going to one of our clinics. Be sure to tell the operator if you have symptoms of a fever, cough, or difficulty breathing.
- Starting Monday, March 30th, these are our in-service locations, new hours, and appointment procedures:
- Washington, DC:
- Our Adams Morgan and Fort Totten locations are temporarily closed for in-person appointments
- Services will be provided at our Petworth location ONLY
- Our Medical & Dental teams will provide in-person care for select patients and urgent dental concerns
- New hours of operation at the Petworth location will be Monday – Friday, 9:00 am to 5:00 pm
- Laboratory: Open Monday – Friday, from 9:00am – 5:00pm
- Pharmacy: Open Monday – Friday, from 9:00am – 5:00pm, with free delivery
- Behavioral Health: Available Monday – Friday, from 9:00am to 5:00pm ONLY by telephone or video, with additional evening and weekend hours by appointment
- Social Services and Nutrition: Available Monday – Friday, from 9:00am to 5:00pm ONLY by telephone or video
- Senior Wellness Centers: Closed until further notice
- After School Program: Canceled until further notice
- WIC Program: WIC sites are closed for in-person appointments. Checks will be mail to participants. You can make a telephone appointment by calling (202) 232-6679. Click for more details.
Whitman-Walker Health: https://whitman-walker.org/covidserviceupdates
Effective Monday, March 23rd through Friday, May 29th:
Whitman-Walker will operate in-person respiratory clinics to treat our patients who are affected by COVID-19 at Whitman-Walker at 1525 at 1525 14th Street, NW and at Max Robinson Center at 2301 Martin Luther King Jr. Avenue, SE. We will also have emergency dental care available at 1525 14th Street, NW. Please call our main line at 202.745.7000 for more information.The only in-person appointments that we will schedule at this time are those that support the respiratory clinics.
The following Whitman-Walker services will be closed until further notice:
- Whitman-Walker Youth Services at Eastern Market
- Whitman-Walker Services and Programs at LIZ
- External Events and Testing with our Community Health team
- Walk-in HIV/STI Testing
- GMHW Sexual Health Clinic
- The Corner at Whitman-Walker
Unity Health Care: https://www.unityhealthcare.org/coronavirus.
- Potential patients encouraged to call first at 202-469-4699 prior to visiting one of the health centers.
- Stanton Road Health Center is temporarily closed.
- Effective March 23rd, WIC is no longer seeing clients in person due to the COVID-19 emergency. WIC will complete new and subsequent certifications over the phone and will send WIC vouchers by mail. For anyone with a check pickup or medical update appointment, we will mail WIC checks. Participants are encouraged to call the WIC clinics to verify their address for mailing. Unity WIC locations that remain open and are providing remote services: Upper Cardozo, East of the River, Parkside and Anacostia. Minnesota Ave (HUH) is closed, but available by phone: – 202-865-4942.
- LawHelp.org/DC's COVID-19 Resource Webpages contain both legal and non-legal information and resources to help DC residents during the public health emergency: https://www.lawhelp.org/dc/classroom/dc-covid-19-resource-links.
- Lawhelp.org/DC will continuously update a webpage with information on the latest operating status of legal services providers in DC: https://www.lawhelp.org/dc/resource/dc-covid-19-legal-services-status.
- The D.C. Access to Justice Commission has compiled a legal services providers reference guide organized by topic area. The guide includes contact information only.
- D.C. Consortium Of Legal Services Providers Reference Guide: https://www.dcaccesstojustice.org/assets/pdf/quick_ref_orgs-3-25-20.pdf.
Worker's Rights: Any worker with an employment related matter including unpaid wages, discrimination, family and medical leave act (FMLA) violations, unemployment compensation, workers' compensation, sexual harassment, barriers to employment, and sick leave violations should contact the Workers' Rights Clinic via phone at (202) 319-1000 x 118 or email firstname.lastname@example.org to schedule a telephonic legal intake appointment.
Graphic to inform D.C. workers of their rights to unemployment compensation, family and medical leave, and paid sick leave during the COVID-19 crisis: https://www.washlaw.org/wp-content/uploads/2020/04/Know-Your-Rights-Graphics-for-COVID-19-1.pdf
Worker's Rights: Immigrant Workers’ Rights and COVID-19 – A Resource for Workers and Their Advocates: https://www.nelp.org/publication/faq-immigrant-workers-rights-and-covid-19/.
For Parents, Grandparents, Guardians, and Caregivers
- LAYC DC are hosting Parenting and Prenatal classes virtually. Our Parenting classes will begin on Thursday, June 4th, and our prenatal classes will begin on Tuesday, June 9th.
- DC Parents Amplifyng Voices in Education (PAVE) developed a list of additional resources that may be useful to students, families and educators.
- A DC resident also started this Google Doc which includes additional mutual aid resources, activities to reduce stress and anxiety and additional nonprofits who are providing community supports.
- Expensify.org is matching SNAP grocery purchases up to $50 per family while funds are available: https://www.expensify.org/hunger
- Distance Learning: DCPS has prepared learning materials for students to use at home. The learning materials are for every grade level from Pre-K through 8th grade and each graduation requirement course for 9-12th grade. DCPS's website states that the materials were designed to meet the needs of all students including English Learners and students with special needs. The materials are available online: bit.ly/DCPS_ICP. They are also available in hard copy, which can be picked up at the student's school; families can also request that their school email them the materials. Public charter schools are also making distance learning materials available; check with the student's school and also at: https://www.focusdc.org/covid-19-resources.
Kincare Information: DC Kincare Alliance created a comprehensive resource guide for relative caregivers caring for DC children: https://www.dckincare.org/wp-content/uploads/2020/03/2020-Relative-Caregiver-Resource-Guide-Final.pdf.
- DC Kincare Alliance prepared a FAQ and information about the Grandparent/Relative Caregiver application. There is also guidance from Congressman Davis on the Stimulus Payment for grand-families. Note: The 6-month eligibility requirement the GCP and RP is now waived.
- Relative caregivers can call DC Kincare Alliance’s Legal Helpline assistance: 202-505-5803
- DC COVID-19 Q&As for relative caregivers (PDF)
- Grandparent Caregiver Program and Relative Caregiver Program Applications (PDF)
- Congressman Danny K. Davis Guide for Grandfamilies on COVID-19 Stimulus Payments (PDF)
- The Dougy Center Guide for Supporting Grieving Children and Teens in Foster Care During COVID19: https://www.dougy.org/docs/Grief_during_COVID-19_LYGHT.pdf
- The Center on the Developing Child at Harvard University created the following How to Help Families and Staff Build Resilience During the COVID-19 Outbreak guide.
- A list of resources related to COVID-19 that are available for and accessible to deaf and hard-of-hearing individuals: https://www.amphl.org/blog/2020/3/15/covid-19-resource-list.
- Developed by Green Mountain Self-advocates for individuals with ID/DD is an 8-page booklet about the Coronavirus written in plain language. It was created by and for people with developmental disabilities. It focuses on “need to know” information- English version and Spanish version.
Mutual Aid Networks
- Many Languages, One Voice: community-led mutual aid efforts https://www.facebook.com/251422484901646/posts/3191721144205084/
- DC Mutual Aid Network: https://www.facebook.com/groups/492881801379594/
- Additional Resource: https://breadforthecity.org/wp-content/uploads/2020/04/updated-MAS-contacts-for-food-delivery.pdf
Internet, Technology and Utility Resources for Low-Income DC Families
Your utility services (electric, natural gas, water, cable and local phone services) CANNOT be shut off during the COVID-19 public health emergency or for 15 days afterward. Your cable and telephone service can be downgraded to the most basic level.
For help paying your utilities, go to www.dc.gov/page/utilities-shutdown or call your utility provider to ask for payment relief.
If your service is shut off or you need to resolve an issue related to utility service and billing, contact the Office of the People's Counsel to file a complaint:
If you had your electricity cut off before the COVID-19 public health emergency, contact PEPCO to request that they turn your service back on for free: https://www.pepco.com/SafetyCommunity/Safety/Pages/coronavirus.aspx.
If you had your DC Water service shut off before the COVID-19 public health emergency, email email@example.com or call 202-354-3750. For more information: https://www.dcwater.com/whats-going-on/news/dc-water-restores-water-service-disconnected-residents.
DC Water customers can apply for help to pay all or part of an overdue water-bill balance and for ongoing monthly discounts by emailing firstname.lastname@example.org or by visiting www.doee.dc.gov/service/criac.
Free wireless hotspots for DC residents: https://opendata.dc.gov/datasets/wireless-hotspots-from-dc-government.
DC Connect offers three months of free Internet service to families who are approved for Comcast's Internet Essentials: https://connect.dc.gov/affordable-internet.
Comcast Internet Essentials is offering new customers two free months of Internet service if you apply by June 30, 2020: https://www.internetessentials.com/covid19.
Comcast (Xfinity) indoor and outdoor WiFi hotspots: https://wifi.xfinity.com/#find-a-hotspot.
T-Mobile and MetroPCS customers who have data plans will automatically have unlimited smartphone data through June 30, 2020 (excluding roaming). For more information:
- MetroPCS: https://www.metrobyt-mobile.com/ongoing-updates-covid-19.
Verizon Wireless customers who can't pay their bill on time due to the COVID-19 public health emergency can submit a hardship form to prevent late fees or service disconnection: https://www.verizonwireless.com/support/covid-19-faqs/#bill.
For more internet resources, please visit Reviews.com: https://www.reviews.com/utilities/internet/free-internet-for-students-coronavirus-support/.
Reduced Price Computers:
PCs for People is a nonprofit that sells refurbished desktop and laptop computers, computer accessories, internet service plans, and software at lower prices.
To check if you qualify for this program: https://www.pcsforpeople.org/eligibility/.
Federal Government Resources
- Coronavirus Tax Relief: Economic Impact Payments
- U.S. citizens or resident aliens are eligible for the Economic Impact Payment if they have a valid Social Security number, could not be claimed as a dependent of another taxpayer, and had adjusted gross income under certain limits. All Economic Impact Payments information can be found here: https://www.irs.gov/coronavirus/economic-impact-payments.
- Portal for non-filers (of federal income tax): https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here.
- Portal for federal income tax filers to provide direct deposit back account information and find out when their payment is scheduled: https://www.irs.gov/coronavirus/get-my-payment.
- This tool allows persons who did not provide bank account information with their tax return to do so now and avoid issues associated with issuance of a paper check. The IRS says it cannot be used to change bank account information already on file. It also cannot be used after a person’s stimulus payment has been scheduled for delivery.