Investigator, Healthy Together (Medical-Legal Partnership) | Children's Law Center

Investigator, Healthy Together (Medical-Legal Partnership)

Description: 

Who We Are

At Children’s Law Center, everything we do is focused on one thing – delivering better client outcomes for kids and families in DC. Our staff are empowered to open minds, shape decisions, and offer solutions. We encourage intellectual curiosity, innovation, diversity, and mutual respect.

Our greatest assets are our people. We strive to attract and cultivate a vibrant, creative, and diverse community.  We recognize that people with diverse backgrounds, experiences and perspectives fuel our ability to provide the best outcomes for our clients. Our staff drive Children’s Law Center’s mission with their leadership, result-orientated mindset, and commitment to cultural humility and centering the needs of our clients.   We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make a difference.

Children Law Center’s success depends on recruiting and retaining individuals who possess and value these attributes.

*Children’s Law Center is currently operating remotely. This position will work from home until the organization returns to the office.  All Children’s Law Center staff are expected to have a permanent address in the D.C. area during remote work.

Job Summary

Children’s Law Center’s Healthy Together program is a medical-legal partnership for DC’s children. Children’s Law Center partners with Children’s National Health System, Mary’s Center and Unity Health Care to provide legal services to children and families who have health-harming legal needs.  Through the partnership, Healthy Together advocates for landlords to fix housing conditions that harm a child’s health, ensures school systems provide appropriate educational programs to students with disabilities, and holds government agencies and health insurance providers accountable for providing medically-necessary services to children.  By focusing on social determinants of health and working side-by-side with the community, Healthy Together reduces the health inequities and racial disparities that many of our client families face.

Healthy Together investigators support lawyers representing families of children with disabilities in a variety of legal areas including special education, housing conditions, public benefits, and health care.  

Investigators assist lawyers by gathering records, serving subpoenas, conducting housing inspections, interviewing witnesses, visiting schools, and locating appropriate social services for children.  Investigators frequently meet with clients and attend meetings at schools, with housing providers, or with local social service agencies. Investigators also prepare written reports and testify in court. Additionally, each investigator handles a small caseload of Supplemental Security Income (SSI) and health insurance applications.

Duties/Responsibilities

Provide Investigative and Advocacy Support to Attorneys:

  • Follows all ethical rules of conduct while investigating (i.e. proper identification, confidentiality, etc.).
  • Locates and identifies information and services for clients and case work.
  • Prepares written records requests for information maintained by government entities, medical, corporate, and other non-governmental records; and then undertakes further investigation as needed to obtain such information/records.
  • Interprets and summarizes information contained in records and research and identifies relevant facts/information for attorney review. 
  • Prepares and serves subpoenas and similar documents.
  • Files court filings and requests, and obtains court records.
  • Observes meetings, hearings, client visits and interviews and prepares written reports for attorney use.
  • Conducts housing inspections and interacts appropriately with parties to obtain information and respond to specific inquiries from attorneys.
  • Takes detailed notes.
  • Identifies and locates witnesses.
  • Participates in and conducts interviews.
  • Helps prepare exhibits for court hearings. 
  • Prepares for and testifies in case-related hearings.
  • Assists with emergency assignments.
  • Assists clients with applications for SSI and Medicaid.
  • Provides client advocacy support to clients in collaboration with attorneys.

 

Manage Assignments and Works Collaboratively with Attorneys

  • Demonstrates the ability to work effectively and efficiently on multiple assignments from multiple attorneys simultaneously.
  •  Maintains communication system that ensures attorneys are kept apprised of progress on assignments and deadlines are met.
  • Consults attorneys and supervisor when prioritizing assignments and when unexpected delays or scheduling conflicts arise.
  • Works well under pressure.
  • Manages time efficiently to complete case work, meet assignment deadlines and meet other CLC responsibilities.
  • Maintains case information in electronic and hard copy files in an orderly manner.
  • Records all case activity in case management system in timely manner.

 

Exhibit Critical Thinking Skills to Complete Assignments and Problem-Solve

  • Seeks guidance from attorneys and/or supervisor about assignments, legal terms, case theory and court procedures when needed.
  • Demonstrates the ability to understand basic legal and ethical concepts.
  • Identifies relevant facts in cases and potential issues that arise when completing assignments.
  • Identifies practical ideas and solutions to address problems that arise in casework.
  • Adapts to situations and case emergencies as they arise.
  • Synthesizes and summarizes records, reports and evaluations.
  • Demonstrates thoughtfulness, care, and precision in work.
  • Identifies training needs and offers ideas for trainings and further education.
  • Uses creativity and resourcefulness to solve problems.
  • Demonstrates good judgment.

 

Exhibit Excellent Communication Skills in Interactions with Parties and CLC Staff

  • Interacts effectively in person, by telephone, and in written correspondence with lawyers, clients, witnesses, court personnel, co-workers and other business professionals.
  • Acts in a respectful, professional manner and is responsive to client and attorney needs.
  • Is able to perceive, understand and relate well to others with potentially different backgrounds from one’s own.
  • Prepares thoughtful, high-quality written documents that exhibit careful preparation and attention to detail.
  • Exhibits strong listening skills.
  • Asks questions to elicit desire information to support case work.
  • Responds appropriately and in a timely manner to communications and assignments.

 

Exhibit Strong Interpersonal Skills in Case Work and Interaction with CLC Staff

  • Works effectively and efficiently with others and supports team members to address client and CLC needs.
  • Willingly accepts assignments and demonstrates a strong work ethic.
  • Demonstrates commitment to advancing client goals.
  • Regularly attends and participates in staff-wide meetings, department meetings, relevant trainings and other CLC functions.
  • Volunteers and helps with CLC projects and fundraising/donation activities.
  • Identifies areas for improvement and demonstrates willingness to accept corrective feedback.

 

Skills/Abilities

  • Strong interpersonal, communication, and relationship-building skills.
  • Able to communicate professionally with a wide range of people in writing, in person, and over the phone.
  • Capable of working well under pressure.
  • In possession of good judgment and decision-making skills.
  • Able to seek assistance when needed.
  • Excellent organizational and time management skills.
  • Cultural humility as shown through demonstrated openness to self-reflection and commitment to understanding and respecting other cultural experiences and points of view.
  • Self-aware, self-reflective, and open to feedback and supervision.
  • Adaptable to changing priorities.
  • Proactive about solving problems with tenacity and creativity.
  • Tactful and discrete when handling confidential work.
  • Commitment to social, economic, and racial justice.
  • Curious about people, systems, and the law.
  • Demonstrated capacity to work independently and collaboratively.

 

Attributes and Experience

  • Bilingual English/Spanish required.
  • Valid driver’s license required.
  • Able to pass a criminal and child abuse background check.
  • Experience working with low-income communities preferred.

 

Salary and Benefits

This position is non-exempt.  The pay equates to $40,000 annually and has the potential for overtime.  Children’s Law Center offers a generous benefits package that includes medical, dental, vision, and short- and long-term disability insurance; employer-provided retirement contributions; flexible spending plans; and vacation, sick, holiday, family and medical leave. Children’s Law Center is a 501(c)(3) organization.  Employees with federal student loan debt can apply for Public Service Loan Forgiveness.  For more information, go to https://myfedloan.org/borrowers/special-programs/pslf

Application Instructions: 

To apply, please submit the following materials in one PDF file: cover letter, resume, writing sample and 3 professional references.  Please do not submit application materials as a .zip attachment if submitting by email.  Applications may be submitted via mail, fax, or email to: 

 

Children’s Law Center

Attn: Healthy Together Investigator Hiring Committee

501 3rd Street NW

8th Floor

Washington, D.C. 20001 

202.467.4949 (fax)

Jobs@ChildrensLawCenter.org

 

No telephone calls please.

Children’s Law Center is an Equal Opportunity Employer. We are committed to equal employment opportunities for all applicants and existing employees.  We evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. We invite you to visit us here to learn more about our organization and our career opportunities (www.childrenslawcenter.org/join-us).

Children’s Law Center is committed to fostering a diverse and inclusive environment. If you believe that you need accommodation to search for, or apply for, one of our positions please send an email to Jobs@ChildrensLawCenter.org. In your email, please include the accommodation you are requesting and the job title you are applying for. It may take up to three business days to receive a response to your request.